What's new in RAY
RAYRelease 2026.21

New in Subscriptions

My Subscriptions on the web app

Residents who use the web app now have a Subscriptions page, as in the mobile app: their active subscriptions, perks and past subscriptions in one place.

How it works

  1. All subscriptions

    Subscriptions in the web app menu lists them under Active, Perks and Ended. The page appears when subscriptions are turned on for your community.

  2. Details

    Opening a subscription shows Plan details, What's included with how much of each benefit has been used, and Billing history.

  3. Turn off renewal

    Under Renewal and payment, Turn off renewal stops it renewing. Residents keep it until the end of the period they've paid for.

  4. Cancel a request

    A subscription waiting for its invoice to be paid can be cancelled with Cancel request.

  5. Seats

    For group seat plans, Assign seat chooses who uses a seat and Unassign seat frees it.

The same subscriptions, everywhere

Residents manage their subscriptions on the web just as they do in the app, so fewer questions reach your team.